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Testimonials for Provident Insurance Agency, LLC

"I have been using Provident Insurance Agency for all of my insurance requirements since January 2012. I selected Provident after meeting with Mrs. Berry and discussing my insurance needs starting first with auto insurance and subsequently homeowners insurance and umbrella coverage. Provident also provides insurance coverage for my daughter. My previous agent did not manage my account in a 'business manner' to my satisfaction. No renewal reminders were issued, no evaluation to obtain 'best price value' were ever conducted. Working with Provident personnel is very easy and very accessible when needed. Any questions or concerns are quickly addressed. Mrs. Berry and her agency's personnel have been very helpful when assistance is required. Social occasions are always recognized by all of Provident's personnel. I highly recommend Provident Insurance Agency to anyone needing insurance coverages!"

~ Lionel Desbiens

"Hi Dawn! I'm spending my first night in the new place, and just wanted to send a quick note of thanks to you for your quick work in helping me get renter's insurance, on such a short notice! I really appreciated not having to worry about being uninsured as I began to move my belongings into this new home Monday, and of course appreciate the peace of mind having renter's insurance now that I'm all moved in!"

~ Candra Johnson

"Hi Dawn! Of course I choose Provident because of you and I knew without a doubt that you would take excellent care of all my insurance needs. You and your staff have exceeded my expectations. Over the past 40+ years of having different insurance carriers, at times I wasn't sure who my agent even was. I would never hear from them. Your staff has been excellent! Always available to answer questions and just to check up on how I was doing, not to mention the birthday greetings you always send. Unfortunately over the last two years we have had two auto accidents. First claims I've ever had. I'm sure glad you hooked me up with AAA. They have been great! I will continue to recommend Provident Insurance Agency to anyone in the future. Love, love you guys! By the way, just you sending out this survey shows how much you really care."

~ Kathy Meyer

"Our experience was great! We choose your services as your price was cheaper than others for our non-profit organization. All of our concerns and questions were answered with patience. Over all our organization is happy with all the services the agency provides for us!"

~ Lakshmi Reddy (New Creation International)

"We went with Provident due to the quality of care and service Dawn provided. Dawn was also able to increase our coverage for a lower premium. It was very helpful to sit down in person and go over the coverages and options with Dawn. All of our concerns and questions were addressed promptly and with clarity. Dawn was also diligent in getting back with us on any information she needed to check on before answering. We have benefited from the service and annual updates. We feel confident that Dawn is looking out for our best interest. She has a passion for quality and that carries through in every aspect of her business. We thoroughly enjoy our relationship with Dawn and the entire Provident Insurance Agency team! Kayla and Penny are also such great assets to the company. They have been wonderful in getting information and updates to us promptly!"

~ Tricia Stout

"I choose Provident Insurance Agency over a competitor because of my relationship with Dawn; she is professional, caring and easy to work with. My favorite part of working with Provident is the superb customer service! My questions are always answered completely and timely. Dawn and her team are proactive, always looking out for ways to bring me value and in some cases save me money. Provident Insurance Agency takes great care of their customers and go out of their way to stay in contact to be available for their customers."

~ Cathy Sexton

"I began working with Provident Insurance Agency after finding them in the yellow pages several years back, I was compelled to work with them because of the explanation for the coverage options available to me. They have always for the most part, been there to help when I needed that, with the exception of the afterhours phone service as to which they have heard and corrected. They are there, you can count on them, almost like being an extended family, and for that I thank them!"

~ Steven Busken

 "Dawn is persistent and works diligently to find the best rates for her customers! She is amazing and her customer service is so great it makes you feel like your family. Thanks for such an awesome experience, Dawn!!"

~ Shakita Perry